Last week a customer asked me to have a look at the handles on the front door, the handle was coming away from the base. The customer asked me to replace the handles as she was concerned the handle would come off in her handle . I ordered the handles in and they arrived today I went to the property to fit them but after unpacking them I noticed they were damaged and informed the customer I could not fit them. I spoke to the supplier and they are sending me a repkacements set