Testimonials

Have a look at what previous clients had to say about our work.

Excellent

PJ Locksmiths

5.0

Based on 112 reviews

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Kirsten Regan

Called out on a Sunday, here within 20 minutes. Honest advice given (and no call out fee), awaiting pricing for another job now too. Would highly recommend

Response from the owner: Hi Kirsten Thank you very much for your great review. It is really appreciated and helps future customers Thanks again Paul

Amanat Ali

PJ Locksmith: Quick response, excellent service, good job! 100% recommended.

Response from the owner: Hi AmanatThank you very much for your great review it is very much appreciatedThanks Paul

Vicky Buckingham

Called and he was round within 30 mins to sort the lock on my front door, he was super efficient and had it all working again in next to no time. He made sure it was all fully functioning before he left. I will be recommending Paul to anyone who needs his assistance, really pleased

Response from the owner: Thank you Vicky for your kind review. It's good to hear our customers are happy with what we do which helps future customers.

Monika Andonova

Prompt, professional and reliable service!

Response from the owner: Thank you Monika for your 5 star review. Always happy to help.Paul

Sian Mallen

Came out really quickly when my nan locked herself out if the house. Upfront with very reasonable prices. Very quickly actioned some further work she asked him to do. All work was to high standard and excellent communication throughout. Would highly recommend. Thank you!

Response from the owner: Hi SianThank you very much for your kind review. Always happy to help.Thanks Paul

Dave Thurston

Nice to find a tradesman who turns up when he says he will, and does a good job.Recommended.

Response from the owner: Hi DaveThank you very much for your great review. It is very much appreciated. Thanks again Paul

Sangeet Tatem

Punctual, efficient and diligent. Lock replaced promptly and explained matters well. Thoroughly recommend.

Response from the owner: Hi Sangeet Thank you very much for your great review. Always happy to help. Thanks Paul

Paul Greenberg

I had Paul called out for an emergency repair to my property last night. I only called late afternoon on what was an awful day for me and the family as we had earlier had to have our beloved dog put down. Not only did Paul arrive within a few hours but he got my door back into an operational mode and didn’t even charge me to remove the lock. It was nice to be reminded that there are still plenty of good, decent people in this world. I will certainly be using and recommending PJ locksmiths to friends moving forward. Thanks again Paul!!

Response from the owner: Hi PaulThanks very much for your great review. I can't charge for removing a screw I wouldn't be able to sleep at night. Thanks again Paul

Michelle Duke

Friendly, very helpful and best on price locally. If call goes to voicemail when he’s already on a job he calls you back as soon as possible. Second time using and would recommend.

Response from the owner: Hi Michelle Thank you very much for your great review. It's great to have customers keep my number as they were happy with the previous work. Once again thanks very much Paul

Akin Ola

So i just got back from a trip and totally forgot the lock combination to my suitcase. a quick google search for a locksmith brought up Pauls’ details, i reached out to him and explained the situation and even though he had never dealt with locks on suitcases before, he still came around to give it a go. Eventually he was able to unlock the suitcase without any damage to it. Paul has a very friendly demeanour, very professional and excellent at what he does. I would give him a 5star 🌟🌟🌟🌟🌟 rating

Response from the owner: Hi AkinThank you very much for your great review. It was an interesting call out and a first for me. I am always happy to help.Thanks again Paul

Margaret Darken

After returning from a day out the lock to our front door was jammed and we couldn't get in. We called Paul and he reassured us that he would get us in. He turned up within ten minutes and got on with the job. It was a very difficult and stubborn lock but not once did Paul complain even when he hurt his hand hammering at the lock! He eventually got the lock out without damage to the door....His price for a Saturday evenings difficult and long winded access was very much appreciated. We would recommend this Locksmith to anyone unfortunate enough to be locked out......Thanks again

Response from the owner: Hi Margaret Thank you very much for your great review. As it was a flat it limits your options when the night latch fails. It was a very stubborn lock but luckily after the after all the effort to get the door open there was no damage to the door or frame. Thanks again Paul

Michael Acheampong

Very quick. Very efficient and very effective! PJ was on call when i needed him and delivered!

Response from the owner: Hi Michael Thank you very much for your kind review. It is very much appreciated and goes to help new customers know the quality of service we provide Thanks again Paul

Renea Pledger

Great service and I couldn’t believe how quickly access was gained. Thank you.

Response from the owner: Hi ReneaThanks very much for your great review. We aim to get our customers in as quick as we can . We do our best to do it non distructively which is always best for the customer Thanks again Paul

Simon STICKLAND

Paul was punctual, efficient and completed very good work with clear focus on quality control. Thanks for your help.

Response from the owner: Hi Simon Thank you very much for your great review. We are always happy to help. Reviews like your one help new customers know how we work Thanks again Paul

Amanda Chandler

Used Paul a couple of times now and am very happy with his work. Would use him again and would highly recommend to anyone. Thanks Paul.

Response from the owner: Hi Amanda Thank you very much for your great review. It's good to hear previous customers have kept my number as they were happy with the previous work.Once again thank you very much it is much appreciated Paul

jenny walker

Brilliant service, called Paul as an emergency and was with us so quick and good price. Thank you so much for you help .highly recommend.

Response from the owner: Hi Jenny Thank you so much for your great review. I am always happy to help. These reviews help our new customers know the service we provide.Thanks again Paul

Daniel Bickers

Great service arrived at a time agreed and delivered exactly as discussed over the phone. Have used his services before and would definitely recommend or use again.

Response from the owner: Hi Daniel Thanks very much for your great review. Its good to know previous customers have kept our number and call us again when they need us.Thanks again it's very much appreciated Paul

Lee

Paul came to my property at short notice and changed multiple locks after a tenant had vacated. Paul done an amazing job, explaining everything as he went along. The price of the job was very reasonable for such a great service. I would highly recommend his services

Response from the owner: Hi LeeThank you very much for your great review. It's always good for business to get more work from recommendations from happy customers. We are always happy to help and give advice just give pj locksmiths a call.Many thanks Paul

Marie Ross

What fantastic service!!!! Came to look at my front door within 2 hrs and was honest with his information and work after being told it could be something else ... Will be recommending to neighbours/friends/familyFantastic guy

Response from the owner: Hi marieThank you very much for your kind review. We are always happy to hear our customers are more than happy with PJ locksmiths from the initial phone call to the end of the job. Thanks again Paul

shelise Ony

Response from the owner: Hi SheliseThank you very much for the 5 stars it is very much appreciated Thanks Paul

nataliya sandiford

I came across PJ LOCKSMITHS via Google due to an emergency with my garage door. Paul was friendly and immediately knew what the problem was. I found him to be very professional and reasonable. He went above and beyond to ensure that my garage door was secure. I would highly recommend him.

Response from the owner: Hi NataliaThank you very much for your review. We normally only cover the lock on the garage door but we are happy to have a look and if we can help we will Thanks again Paul

Trevor Palmer

I phoned up P J Locksmiths this afternoon (Saturday) to ask if it was possible to have both front and back door locks replaced, within 20 minutes they had arrived and within another 20 minutes both locks had been replaced.You can't fault that, in less than 3/4 of an hour job done, at a reasonable price and on a Saturday afternoon. Definitely recommended and will use again although hopefully I won't have to.

Response from the owner: Hi Trevor Great to hear your happy with how it went from the initial phone call to the completion of the work and the price. Thanks very much for the call and the review it is very much appreciated Thanks Paul

Glenn Newton

Highly recommend Paul. Came and replaced the busted mechanism on my front door. Honest and upfront about cost on the phone. Excellent 👍🏻

Response from the owner: Hi GlenThanks very much for your great review. As a local small business the reviews mean a lot. I am always happy to help Thanks Paul

C. K.

Paul offers a prompt and professional service. He changed my front door locks and had to order patio door locks. He kept me updated on delivery times and we agreed a time to change lock.I would use Paul again :)Excellent service!

Response from the owner: Hi C.KThank you very much for your review. It's great to know you are very happy with PJ locksmiths work.It's very much appreciated.Thanks again Paul

Terry Dickel

Excellent service,Paul was very professional and customer focused.Both my wife and I were very happy with the work undertaken together with the final cost,Value for money

Response from the owner: Hi TerryThank you very much for your great review. We are always happy to help and always greatfull for the call.Many thanks Paul

S B

Response from the owner: HiThank you very much for your review It is much appreciated Thanks Paul

Paul Harrington

PJ Locksmiths, are very trustworthy. We have called Paul on several occasion's for repairs to our locks, and he has always provided a prompt and efficient service, that is fairly priced.We recommend this company.

Response from the owner: Hi PaulThanks very much for your kind review it is really appreciated. We are always happy to helpThanks paul

Trina Morales

Paul is very reliable and good at his job.Highly recommend!

carina freitas

Quickly, friendly and cheap service (compared to others). Stuck outside of my home 🫠, (forgot my keys, when i left home to collect my son from school) left my keys at the door inside, couldn't get in with my spare one. This service save my evening. Thank you 👌🏼

Response from the owner: Hi CarinaThank you very much for your great review. We are always happy to help . Thanks again it is very much appreciated.Thanks Paul

Sean Gillen

Paul turned up at the arranged time. Far cheaper than other quotes.A First class service .

Response from the owner: Hi SeanThank you very much for your great review. It is very much appreciated. we are always happy to helpThanks again Paul

Tasha Chilombo

Paul was amazing! He came in 30 minutes and managed to open our bathroom door that was jammed! His prices are super affordable and his customer service is phenomenal! Would 100% recommend!

Response from the owner: Hi TashaThank you very much for your great review. It is very much appreciated.Thanks Paul

Norman Kalar

Brilliant service! job done efficientlyWill definitely recommend.

Response from the owner: Hi NormanThank you much for your great review it very much appreciatedThanks again Paul

Kev Dawson

Locked myself out (like an idiot) made a call and within 20mins I was back indoors, super quick and very Friendly service shame I can only give 5 stars. Make these guys your first call if you need a locksmith.Thank you so much

Response from the owner: Hi kevThanks very much for your great review. We are always happy to helpThanks again Paul

Ola Dee

Fantastic service. Quick response, Job done in seconds. Highly professionals and recommended.

Response from the owner: OlaThank you very much for your review,it is much appreciatedThanks Paul

GLEN2K12

I left my keys in the inside of the door, closed the door, and obviously couldn’t get inPJ came to help, and he fixed it in 1 minI highly recommend PJ Locksmiths to everyone.Thank you Sir!!

Ss B

Highly recommended pj locksmiths .very pleased with hes service. Very friendly and efficient and very fast service and reasonable rates iv now saved hes number for work on my locks for next visit. Thank you

Connor Foy

Great company great service. had pj locksmiths come out to pick My lock, had a reply straight away and turned up at the time we agreed. got into my house no problems was very impressed with his service

Paljor Gurung

Thanks to PJ Locksmiths. He was very approachable and the job was quick and neat. Would highly recommend

julia wilmot

Looked at my garage lock and was able to fix the locking issue in no time. Was professional and courteous and very helpful would recommend

Susan McKinney

Excellent service would highly recommend

Grant Seaman

He was absolutely amazing came out quick done my lock asap 👏Would use again most definitely

Jennifer Batchelor

Found myself in dire straits. Called this locksmith who I had never met before and he just sorted the problem quickly, professionally and allivaiated all the stress. His number is in my favourites 👍 I'm so grateful 🙏

Karen Sander

Excellent customer service, knowledge and speed of service, all first class.

Kamal

Highly recommend, very reasonable prices and very professional. Thank you

Pete Aryee

Fantastic job!Arrived promptly and did an excellent job. Reasonable price too. Recommended 👌

Tochim Eduputa

Great service; fast and professional

Chris Esther

Very professional, attended on time and great prices. Will defo return

M

Paul was a great help today when we needed front and back locks changed. Attend super quick and efficient in carrying out the work. Would recommend.

Sergio Fernandes

Paul from PJ Locksmith did a brilliant job, not only sorted it out within the same day I called but also had the part we required on spot to fix the issue. Definitely recommend! Thank you Sergio

Sarah R

Paul was professional and honest. Would highly recommend.

I needed a set of spare keys for my home in Rainham, and Paul from PJ Locksmiths provided excellent key cutting service. The new keys work perfectly, and the turnaround was quick. Very pleased with the service!

We had to change the locks on our commercial property in Upminster after a security breach. Paul handled the job professionally and efficiently, explaining everything clearly.

I locked myself out of my house late at night, and a quick search led me to PJ Locksmiths. Paul arrived within 20 minutes and got me back inside without any hassle. His prompt and professional service was a lifesaver. Highly recommended!

When the key snapped in the lock of our garage, we called PJ Locksmiths. Paul arrived quickly, extracted the broken key, and replaced the lock. He was efficient and very knowledgeable. Great service at a fair price.

We wanted to upgrade the security of our home, and Paul from PJ Locksmiths came highly recommended. He installed new high-security locks and gave us great advice on additional security measures. The service was excellent and very professional.

Paul was very polite and charged the price quoted on the phone, very happy with the service.

I was concerned how secure my property was after there were a few burglaries in my area. Paul advised that my door cylinders were poor quality. Paul came back the next day with anti-snap cylinders and fitted them giving me more a lot more peace of mind.

“Many thanks to Paul for the great service he provided when my Son, Dan needed help. He promptly arrived to assist with opening the lock on his letterbox in the flats in Harold Wood. The lock was unique and one he had never came across before but he took photos and made many calls to various companies to ascertain what type of lock it was, only to learn that it could only be supplied by the one Company. He kept us informed at every stage, ordered the new lock and keys for us, and returned to fit it. I would recommend him to anyone as he obviously went out of his way to reach at satisfactory conclusion. Great service. Thanks”

Very very impressed

I was locked out New Year’s Eve, rang around for a locksmith and got prices that were horrendous. Rang PJ locksmith who quoted a fair price and were at my property promptly and opened the door quickly. I will definitely keep their number in my phone.

I had a locksmith round to fix a badly closing uPVC door and when he left it was actually no better. After an hour of banging and crashing I rang PJ Locksmiths who have now got my door shutting and locking smoothly, just like new. EXCELLENT.

Excellent service and I paid by debit card.

Very particular about his work and cleaned up afterwards. I would happily use him again…

Great job, would happily use him again.

I was surprised how quick the Locksmith got me into my house and he was the cheapest around. Very pleased with the service and would definitely recommend him.

Paul arrived on time and repaired the problem with my UPVC back door, and charged the price quoted on the phone. Great job.

The locksmith arrived promptly and got me into my house with no damage, great service.

Paul did an amazing job changing my locks for me. The work was done professionally, efficiently, and to a high standard. I would highly recommend Paul to anyone who needs work carried out on their property.

Paul from PJ locksmiths came to fix our kitchen window locks, he done a fantastic job extremely professional and made sure everything was perfect before he left, thanks for a great job will definitely use every time.

Needed locks changed quick and Paul came within hours of asking, very friendly and trusting guy, will use again.

PJ locksmiths delivered a great speedy service, extremely helpful with competitive prices. Very satisfied with the result and the service I received… Thanks Claire.

I have used PJ locksmiths on several occasions. Excellent service and very efficient. I would highly recommend this company without hesitation.

PJ Locksmiths were prompt, efficient and worked to a very professional manner. Paul was very knowledgeable in his work. Would not hesitate to recommend to others.