Testimonials

Have a look at what previous clients had to say about our work.

Excellent

PJ Locksmiths

Based on 184 reviews

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Ellie Clark

Excellent service, super efficient and friendly! Would recommend!

Response from the owner:Hi Ellie Thanks very much for your kind review. It is very much appreciated. Good luck with your new home. Paul

Kishan Ramchandani

Paul was very friendly and helpful with the information he provided. Fantastic service. Would highly recommend.

Response from the owner:Hi kishan Thank you very much for your great review. It is very much appreciated and helps future customers who are looking for a reliable locksmith Thanks Paul

Michael Barnes

Just to say thank you pj locksmiths for coming to my flat and sorting my locks out now have to new 🔒

Response from the owner:Thank you for your review! We're delighted to hear that you're satisfied with your new locks.

William de Torvy-Ballou

True professional! Paul provided a smooth service. Will definitely use again if needed.

Response from the owner:Thank you for the wonderful feedback! We're thrilled you had a seamless experience with Paul.

safian saleem

Great service, was quick and super helpful when needed!

Response from the owner:Thank you, Safian. We're thrilled you found our team quick and helpful! Your satisfaction is our priority.

Iniabasi Ukpong

Highly recommend this locksmith! He showed up right on time, was professional, and most importantly—honest. The job ended up being a quick fix that only took a few minutes, and he didn’t even charge me for it. It’s rare to find someone who values integrity over making a quick buck. I’ll definitely call him again if I ever need locksmith services.

Response from the owner:Thank you! Your satisfaction with our integrity and service is our greatest reward. Looking forward to assisting you again.

Jesus DeSouza

Very responsive, was quick to deliver his service. Recommended the best locks. Efficient service

Response from the owner:Thank you! We're thrilled our service met your needs. Secure homes are our top priority. -

James G (Jimbo Jumbo)

Fantastic Fast Service. Would highly recommend 👌

Response from the owner:Thank you for your kind words! We're thrilled you enjoyed our fast service.

Olugbenga Ewuola

Response from the owner:5-stars! Thank you

James Brown

Really quick service was here within an hour. Very knowledgeable and experienced in his trade. Would highly recommend.

Response from the owner:Thank you, James! Thrilled our quick and knowledgeable service impressed you. We're always here to help!

Diane Thorne

Absolutely 5 star experience from Paul at PJ Locksmiths.
I called on a Saturday morning with an emergency with my front door. He came within a few minutes assessed the situation and completed the job straight away. Would definitely recommend Paul a great service and a more than fair.
Thanks again

Response from the owner:Thank you, Diane! We're thrilled to hear we swiftly resolved your emergency. We appreciate your recommendation.

Tarik Al Dahan

Quick service, I lost my steering wheel immobiliser keys, arived in half an hour, did the job in 15 minutes, everything was smooth and easy.

Response from the owner:Thank you, Tarik! We're thrilled to provide quick and efficient service when you needed it. Always here to help!

A K

Reliable, Fast, Affordable,Polite and very honest. Paul has helped me on more than one occasion and he never lets me down. I’d highly recommend him any day. Outstanding Service

UPDATE.!!!! 2025 =
Used again, Still an absolute first class service.!!!

Thanks again Paul 👍👍

Response from the owner:Hi Ak Thank you very much for your kind review. It's very much appreciated and helps future customers looking for a locksmith Thanks Paul

Choi Lin Tsen

⭐️⭐️⭐️⭐️⭐️
Excellent Locksmith Service!

I had a great experience with this locksmith. He was quick to respond, arrived on time, and handled the job professionally. The technician was friendly and clearly knew what he is doing—got the door gear changed without any damage and Clean the dirt. Very effective and reliable service. I highly recommend this company if you ever need a trustworthy locksmith!

Response from the owner:Thank you! Thrilled our service impressed you. Your recommendation means a lot to us.

Janine Arnold

I had a fantastic experience with PJ Lockmsiths. Paul responded quickly and arrived at my home within the hour. He was very friendly and professional and explained the problem clearly. He was able to fix the lock quickly and efficiently. I would definitely recommend PJ Locksmirhs to anyone needing locksmith services

Response from the owner:Thank you, Janine! We're thrilled Paul could help so promptly. Your recommendation means a lot to us.

Kirstie Winder

Came out to my boyfriends house within 15 minutes of calling. Great work was carried out, despite it being almost midnight. Great Pricing and would 100% recommend to everyone.

Response from the owner:We're thrilled by your feedback! Being there when it counts is our goal. Thank you for recommending us!

Aziz Jalloh

Excellent service very professional, prompt and reasonable priced. 5 star service

Response from the owner:Thank you, Aziz! We're thrilled you found our service prompt and fairly priced. Your kind words mean a lot to us.

Paul Cockman

Highly rated. Quick, good price, honest and reliable. Thanks Paul

Response from the owner:We're thrilled you found our service quick and reliable, Paul! Your feedback means a lot to us.

Neil Hammond

I can’t recommend Paul enough! He was incredibly professional, responsive, punctual, and understanding during a stressful eviction process, and worked alongside the bailiffs to change the locks during. tenant eviction. He handled everything smoothly, his calm demeanor and expertise made the entire experience much easier. Thank you for your fantastic support!

Response from the owner:Thank you, Neil! Thrilled that Paul's expertise helped during a stressful time. Your recommendation means a lot to us.

Paul Rabey

Rang Paul at 8.30 am -he was at the job for 9.20am and the job was complete in 10 minutes …absolutely fantastic response time and would highly recommend Paul to anyone 🙂

Absolute 5* service

Response from the owner:Thank you for your kind words! Quick service is our priority. Knowing you’d recommend us means a lot.

Sarah Ellisdon

I was abroad and my mother in law accidentally left the key inside , I called and ok locksmiths was round my house within the hour and got the keys out the house and didn’t take the mick with the price so reasonable , hopefully I don’t need a locksmith again but if I do I wouldn’t go anywhere else , again thank you!

Response from the owner:Thank you, Sarah! We're glad we could help promptly and affordably. We're always here if you need us again.

Jennifer Burley

I was looking for someone to change the locks in my new home, Paul kindly helped me with this the same day.

He is extremely friendly, professional and kind. He also reminded me to double lock the doors at night. I recommend Paul to anyone requiring a locksmith.

Thank you again Paul 🙂

Response from the owner:Hi Jennifer Thank you very much for your kind review it is very much appreciated. Always happy to help Thanks Paul

Sajid Matin

I had a great experience with Paul. He arrived super quick, was friendly, and clearly very experienced. He quickly assessed the issue and had it fixed in no time. Highly recommend Paul if you need a reliable, skilled locksmith!

Response from the owner:Thank you so much for your kind words and 5-star review! Your recommendation means a lot to us. If you ever need locksmith services again, don't hesitate to reach out.

Joshua Michael

Great service and quick!

Response from the owner:Thank you for taking the time to leave such a positive review!

Fran Thomas

I had a great experience with PJ Locksmiths. We needed access to an electrical cabinet at one of our wind turbines. Paul was able to meet us at the exact day and time requested; he even arrived early. Got the job done quickly and efficiently. Would definitely use him again in the future if needed.

Response from the owner:Thank you so much for sharing your positive experience with PJ Locksmiths! We're thrilled to hear that Paul could assist you at your wind turbine site and that everything went smoothly. Punctuality and efficiency are what we strive for.

Becky Boyce

Came out to my husbands van within 30 minutes of calling. quality work was carried out. Great Pricing and would 100% recommend to everyone.

Response from the owner:Thank you so much for taking the time to leave us a wonderful review! We always strive to offer great pricing and service, and it’s fantastic to know you would recommend us.

Emma 18

I highly recommend Paul. I was given a wait time of half an hour, Paul was on time, very friendly and professional, also patient. Quality service for a very fair price.

Response from the owner:Hi Emma Thank you very much for taking the time to give me a great review. It is very much appreciated and helps future customers with choosing which locksmith to go for. Many thanks Paul

Sandy Sparrow

Needed to find a locksmith as our tenant in our rental house complained about no window lock keys. Paul was happy to help. He is polite, professional, informative and extremely pleasant. He completely understood the need to communicate with our tenant directly to make convenient arrangements and happily took on the task. The job was completed quickly and professionally and literally stress free ! If only there were more Paul’s in this world life would be so much easier. Thank you so much Paul I will definitely be recommending you from now on ! 🙏

Response from the owner:Hi Sandy Thanks very much for taking the time to give me a great review. It is very much appreciated. Thanks, Paul

Aaliyah Jones

Amazing locksmith, got here quick, nice guy and got us back in the house super quick!

Response from the owner:Thank you for the fantastic review and sharing your experience with us.

Toni Bullivant

Had to call Paul out early morning when I locked myself out! He arrived not too long after and it literally took him less than 2 minutes to open my door so i was able to get to dialysis in reasonable time. Thanks Paul (life saver!) 😁

Response from the owner:Hi Toni Always happy to help no matter what the time. Thank you very much for your review it is very much appreciated. Glad you got to where you was going in going time. Thanks Paul

Lisa Francis

I called Paul after having a problem with our front door lock. He arrived extremely quickly and fixed the problem. I would highly recommend him to others. Excellent service!

Response from the owner:Thanks Lisa! We appreciate you sharing your experience and for the recommendations

Tom .Gilbert

Absolutely top guy and top service. Worked hard and was undeterred by our stubborn backdoor where the locking mechanism had broken.

Repaired to a high standard at what I thought was a very reasonable price. I would recommend to anyone in a heartbeat.

Response from the owner:Thanks Tom! We appreciate the review and recommendations.

Julianna Walthrust

Fantastic experience!
I called Paul at 22:00 and he arrived in less than 15 minutes to help me when I was locked out my flat - and he was able to let me in within about 5 seconds!
Very upset that i locked myself out but quite grateful for Paul's quick, professional and friendly assistance

Response from the owner:Thank you for the review and sharing your experience.

Orla Belcher

Responsive and knowledgeable. Sorted my issue efficiently and very politely. Can’t recommend enough

Response from the owner:Thank you Orla! we appreciate the review and recommendations.

Gail Belcher

I would recommend PJ locksmiths. We had trouble with our front door and thought we would need new door. Paul fixed it straight away and then ordered new mechanism for lock inside so we still have same door and same keys. Great result

Response from the owner:Thank you very much for sharing your experience and leaving a review!

Cheryl Denham

Excellent service. Really friendly, prompt, went the extra mile to research what I needed, without me knowing I had a big ask. Fair, honest and good people skills. Would recommend and use again

Response from the owner:Thank you Cheryl!

S “klicke” Hunt

Wife went to go into the garden to grab the tools from the shed to get some repairs done on the heating system.....key snapped off in lock. Couldnt get it out and so door was now locked shut. Paul came round a few hours later and fixed the issue.

Response from the owner:Thank you for sharing your experience. We're glad we could be there to help. If you ever need help again, you know where to find us. Take care!

Gemma Davis

Excellent and fast service. Very helpful and didn’t laugh at my stupidity too much 😂

Response from the owner:Thank you, Gemma! We're glad to have been of service and there's never any need to worry about being silly with us. We’re just happy to help! 😊

Erin O'Connor

Paul absolutely saved the day!! Called him to ask him if he could help us get back into the house as we left the keys inside! At 7 he came with speed and perseverance and got it open for us. Lovely guy, thanks for the help!

Response from the owner:Thank you for sharing your experience, Erin. We're glad Paul could assist promptly and get you back into your home. Your kind words mean a lot to us.

Martin Clift

Christmas day, you leave the house with the key left in the lock on the inside. I tried using another key from the outside to push through and then lock the door, nope, it didn't work!!!!!!!
We left for a booked Christmas Dinner that had been paid for!
After a few minutes on the road, I asked Google for the nearest locksmith. Google gave me PJ Locksmiths. I called and explained the situation, but I wouldn't be back until 8 in the evening and we agreed a price (Remember it was Christmas Day) 8 in the evening, I had arrived at 7.50 and at 8.00 the Locksmith arrived, job done in a few seconds (he had explained how quickly the job would take) Job done, fee paid quick chat. Wow! What service. Polite and efficient!

I would recommend PJ Locksmiths with a rating of: 5 STARS

Response from the owner:Dear Martin, Thank you for sharing your experience. I'm glad we could assist you on such an important day. We strive to be there for our customers whenever they're in a bind. I hope you enjoyed your Christmas dinner stress-free! If you ever need help in the future, don't hesitate to reach out. Best wishes, PJ Locksmiths

Andrew Hughes

Fantastic Service, 10/10! Very Quick Response! Had The Job Done Very Quickly & At A Fantastic Price! Paul Is A Great Guy! Would Fully Recommend To Anyone! Thank You 👍🏻

Response from the owner:Thank you very much Andrew! W appreciate you sharing your experience and leaving a review.

Emmanuel O

Super responsive and great service!

Response from the owner:Thank you, Emmanuel!

Laurelle Daniels

Just called to book to fix my lock and they don't cover my area, but were kind enough to give me some advice on the issue. You don't come across honest and kind people like this often, thank you so much.

Response from the owner:Thank you so much, we appreciate you taking time to share your experience and leaving a review.

Ewa Zbikowska

Wow, what a service! A lovely gentleman arrived within 15 minutes and had everything sorted within seconds. Highly recommend!

Response from the owner:Thank you for the fantastic review and recommendations.

Nick Harrington

Used Paul’s services today - arrived promptly, assessed the situation and worked through the possible solution in a courteous and professional manner - a great service from start to finish - Well done Paul and thank you

Response from the owner:Thank you very much for taking the time to leave a review, we really appreciate it.

Perry Jones

Really decent guy, made himself available for when I needed him, quick fast service and cheaper than everyone else even though it was a last minute emergency he didn't take liberties with price. Have used this guy previously and always does amazing job. Cheers mate would highly recommend 👍🏻

Response from the owner:Thank you very much Perry. We appreciate you taking then time to leave a review.

Rachel Baker

Fantastic service from Paul, we were locked out in the freezing cold and Paul got us in super quick! Really prompt arrival, great service and cost. I will be recommending Paul to everyone!

Response from the owner:Thank you so much, Rachel. We are so pleased we could help quickly.

A U

I needed advice on an issue with the lock on my front door. I received excellent service from Paul! He was very genuine, and took that extra step to ensure that I fully understood what would be the best way to move forward, which is really reassuring. I will be using his services in the future!

Response from the owner:Thank you so much for sharing your experience by leaving a review. We really appreciate it.

Deji Adeoshun

Came out during the evening and was very reassuring. Got the job done very quickly and I was happy.

Response from the owner:Thank you very much!

Shauna Hall

Paul was able to unlock the door and sorted the problem.
Prompt service
Recommended

Response from the owner:Hi Shauna Thank you very much for your kind review. It is very much appreciated. Thanks Paul

I needed a set of spare keys for my home in Rainham, and Paul from PJ Locksmiths provided excellent key cutting service. The new keys work perfectly, and the turnaround was quick. Very pleased with the service!

We had to change the locks on our commercial property in Upminster after a security breach. Paul handled the job professionally and efficiently, explaining everything clearly.

I locked myself out of my house late at night, and a quick search led me to PJ Locksmiths. Paul arrived within 20 minutes and got me back inside without any hassle. His prompt and professional service was a lifesaver. Highly recommended!

When the key snapped in the lock of our garage, we called PJ Locksmiths. Paul arrived quickly, extracted the broken key, and replaced the lock. He was efficient and very knowledgeable. Great service at a fair price.

We wanted to upgrade the security of our home, and Paul from PJ Locksmiths came highly recommended. He installed new high-security locks and gave us great advice on additional security measures. The service was excellent and very professional.

Paul was very polite and charged the price quoted on the phone, very happy with the service.

I was concerned how secure my property was after there were a few burglaries in my area. Paul advised that my door cylinders were poor quality. Paul came back the next day with anti-snap cylinders and fitted them giving me more a lot more peace of mind.

“Many thanks to Paul for the great service he provided when my Son, Dan needed help. He promptly arrived to assist with opening the lock on his letterbox in the flats in Harold Wood. The lock was unique and one he had never came across before but he took photos and made many calls to various companies to ascertain what type of lock it was, only to learn that it could only be supplied by the one Company. He kept us informed at every stage, ordered the new lock and keys for us, and returned to fit it. I would recommend him to anyone as he obviously went out of his way to reach at satisfactory conclusion. Great service. Thanks”

Very very impressed

I was locked out New Year’s Eve, rang around for a locksmith and got prices that were horrendous. Rang PJ locksmith who quoted a fair price and were at my property promptly and opened the door quickly. I will definitely keep their number in my phone.

I had a locksmith round to fix a badly closing uPVC door and when he left it was actually no better. After an hour of banging and crashing I rang PJ Locksmiths who have now got my door shutting and locking smoothly, just like new. EXCELLENT.

Excellent service and I paid by debit card.

Very particular about his work and cleaned up afterwards. I would happily use him again…

Great job, would happily use him again.

I was surprised how quick the Locksmith got me into my house and he was the cheapest around. Very pleased with the service and would definitely recommend him.

Paul arrived on time and repaired the problem with my UPVC back door, and charged the price quoted on the phone. Great job.

The locksmith arrived promptly and got me into my house with no damage, great service.

Paul did an amazing job changing my locks for me. The work was done professionally, efficiently, and to a high standard. I would highly recommend Paul to anyone who needs work carried out on their property.

Paul from PJ locksmiths came to fix our kitchen window locks, he done a fantastic job extremely professional and made sure everything was perfect before he left, thanks for a great job will definitely use every time.

Needed locks changed quick and Paul came within hours of asking, very friendly and trusting guy, will use again.

PJ locksmiths delivered a great speedy service, extremely helpful with competitive prices. Very satisfied with the result and the service I received… Thanks Claire.

I have used PJ locksmiths on several occasions. Excellent service and very efficient. I would highly recommend this company without hesitation.

PJ Locksmiths were prompt, efficient and worked to a very professional manner. Paul was very knowledgeable in his work. Would not hesitate to recommend to others.