Testimonials

Have a look at what previous clients had to say about our work.

Excellent

PJ Locksmiths

Based on 210 reviews

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Abdul Hussain

Easy from the start to end, gave an indication on pricing, came out very next morning from a late call in the evening and job was done by the time I even offered him a cuppa 👍 top job Paul!

Response from the owner:Hi Abdul
Thank you very much for your kind review. It is very much appreciated. It's always best to change the locks when you move to a new property. Enjoy your new home.
Thanks Paul

Amanda Mccarthy

Was very happy with Paul’s work . He was very knowledgeable in what I needed done .
I’ll be keeping his number saved incase I need him again !
Thanks again Paul 😀

Response from the owner:Hi Amanda
Thank you very much for your kind review. It is very much appreciated and glad to hear your happy with the service provided
Thanks Paul

Friends of Essex & London Homeless

I couldn’t fault the service at all. Polite, efficient and nothing was too much trouble. He kept me fully updated throughout, which meant a lot as the work was for my elderly mum-in-law. Truly professional, reliable and reassuring from start to finish. Highly recommended!

Response from the owner:Hi Cheryl
Thank you very much for your great review. It is very much appreciated and helps future customers looking for a reliable locksmith.
Thanks Paul

Paul Caudwell

Called PJ Locksmiths and within 5 minutes he was there, my mum was in a panic as she locked herself out and Paul was absolutely fantastic. Highly recommend and wouldnt call anyone else (hopefully doesn't happen again).

Response from the owner:Hi Paul
Thank you very much for your kind review. It is very much appreciated. Always happy to help
Thanks Paul

Jules Thurgood

Absolutely brilliant, called and he was able to come within the hour.
Quick, efficient fix.
Can't recommend highly enough.

Response from the owner:Hi Jules
Thank you very much for your kind review. It is very much appreciated. Always happy to help
Thanks Paul PJ locksmith

Pranab Dewan

Excellent service! Paul arrived quickly, was very professional, and sorted out my lock issue efficiently. He explained everything clearly and made sure, everything is satisfactory to me before leaving. The price was fair and transparent, with no hidden charges. I would highly recommend Paul to anyone needing a reliable and trustworthy service.

Response from the owner:Hi Pranab
Thank you very much for taking the time to give me a great review. It is very much appreciated and helps future customers who are looking for a reliable locksmith.
Thanks again Paul PJ locksmith

Jennifer Oladunni Aderinsola Adegbenro

Spoke to Paul on the phone explained my predicament and He assured me he old be there at set time and to my surprise He was at my door much earlier and in a matter of minutes he was done He was so kind to swoop locks for me from another door soo kind of Him He comes highly recommended His 20yrs experience role played He sure knows his locks n His way around them I will recommend him to All He is the best locksmith ever My experience was second to none My experience with Paul the locksmith was excellent. He arrived earlier than scheduled , He was professional and courteous, and resolved my issue skilfully & efficiently. I would definitely recommend their services. To All call him 📣book Him 📣He’s very good I give Him 5 stars all the way he’s a an absolute professional 👍⭐️⭐️⭐️⭐️⭐️🤩

Response from the owner:Hi Jennifer
Thank you very much for your great review . It's nice to see that customers are very happy with the service provided. Customer recommendations are the best for a small business like mine.
Thanks again Paul

Maria Yewande Odubanjo

Quick professional and friendly! I would definitely recommend!

Response from the owner:Hi Maria
Thank you very much for your great review. It is very much appreciated and helps future customers who are looking for a reliable locksmith.
Thanks again Paul

J 123

Paul was very quick and attended within 20 minutes. Top Man

Response from the owner:Hi J
Thank you very much for your kind review. It is very much appreciated. Good to hear customers are more than happy with the service.
Thanks Paul

bob Humphrey

Great service from Paul to sort out the lock on my garden gate. I emailed late in the afternoon, he was round the next morning and sorted it. I'd definitely recommend.

Response from the owner:Hi Bob
Thank you very much for your kind review. It was good to have something different. Always happy to help.
Thanks again Paul

Halima Begum

Paul has been really great, would highly recommend him. He came within 20 minutes and got the job done efficiently. He is really personable and easy to get along with.
Thank you once again!

Response from the owner:Hi Halima
Thank you very much for being my 200th 5 star reviewer on Google.
It is very much appreciated
Many thanks Paul

Jaydev Pandit

I could not get in the house due to problem with the lock. Showed up very quockly and fixed the problem really quickly. Paul did a great job and also took time to explain the cause of the problem. I would recommend his service

Response from the owner:Hi Jayden
Thank you very much for your great review. It is very much appreciated. Always happy to help or advise.
Thanks again Paul

Lucky Clayton

Highly recommend, great, friendly reliable and done a perfect job.

Response from the owner:Hi lucky
Thank you very much for your kind review. It is very much appreciated.Always happy.
help
Many thanks Paul

Ash Stockley

Excellent service from this Locksmith. We were visiting family & accidentally locked ourselves out! No fuss no problem. Explained the situation& Paul came to the house within the hour to gain entry & let us in. Minimal charge & super efficient! Thank you!

Response from the owner:Hi Ash
Thank you very much for your kind review. It's is very much appreciated and helps future customers looking for a reliable locksmith
Many thanks Paul

Jay Tilbury

Great communication, changed my door barrel within the hour despite his busy schedule. Will definitely use again if needed.

Response from the owner:Hi Jay
Thank you very much for your great review,it is very much appreciated and helps future customers looking for a reliable locksmith. I will do my best to accommodate customers needs if it can be done.
Many thanks Paul

John Gribble

We called other locksmiths who didn’t even reply to our calls.we contacted this company easily and arranged for him to call and he kept to the appointment. He dealt with our problem three windows in a professional way and was polite and took care in our property.Highly recommended

Jim Newton

Used Paul from PJ Locksmiths today. Arrived promptly on time. Did a great job repairing my door lock and adjusting my door. Great service, very polite guy and a good price. I would definitely recommend.

Response from the owner:Hi Jim
Thanks very much for your kind review. It is very much appreciated and I'm always happy to help
Thanks Paul

Sons of Southpaw

Fantastic service and super responsive. Great advice and support given over the phone initially followed by prompt call out and remedial work completed for failed lock. Highly recommend.

Response from the owner:Hi Matt
Thank you very much for your great review. It is very much appreciated and helps future customers looking for a reliable locksmith.
Thanks again Paul

Mark Theo

Excellent service and great value, they really care about the end result and go beyond normal to ensure all is working as it should. Definitely recommend.

Response from the owner:Hi Mark
Thank you very much for your kind review. It is very much appreciated. Always happy to help. This review helps people in Rainham Essex who are looking for a reliable locksmith.
Many thanks Paul

louie kerr

Great work

Response from the owner:Hi Louie
Thank you very much for your kind review. It is very much appreciated.
Thanks again Paul

helen dockrill

What a great bloke. Turned up within 10mins removed the broken key from the door without any expensive drilling of the old lock and hard sell for a new one. Brilliant locksmith and would highly recommend. Thanks so much

Response from the owner:Hi Helen
Thank you very much for your kind review. It is very much appreciated and also helps future customers who are looking for a reliable locksmith.
Thanks again Paul

Kingsley Kissi

Paul from PJ Locksmith was superb and very diligent when he called at our house. He’s chatty, fun and did a good job. Will highly recommend him to my neighbours and friends.

Response from the owner:Hi Kingsley
Thank you very much for your kind review. It is very much appreciated and I'm always happy to help. I'm very grateful for the recommendation.
Thanks Paul.

DJ

Arrived promptly and finished the job within minutes, great service at a reasonable price. Absolute lifesaver

Response from the owner:Hi DJ
Thank you very much for your kind review. Always happy to help
Thanks Paul

Gemma Haynes

Great job, very quick.

Response from the owner:We're glad our quick service met your expectations. Your feedback is valued.

Alan Pratt

Very fast response, was very happy !

Response from the owner:We're grateful for your review, Alan. Delighted to hear our prompt service met your expectations.

David

Paul the Locksmith was absolutely fantastic! He arrived quickly, was very professional, and handled the situation with great skill and care. His prices were fair and reasonable, and his friendly attitude made the whole experience stress-free. I highly recommend Paul for anyone needing a reliable and trustworthy locksmith!

Response from the owner:We value your excellent review and are glad Paul provided top-notch service.

Scott Stammers

Steve was very pleasant and professional. An excellent service and I'd have no trouble calling again if needed.

Response from the owner:Thank you, Scott! Delighted to know Steve could help. We'll be here for any future needs.

Ellie Clark

Excellent service, super efficient and friendly! Would recommend!

Response from the owner:Thank you, Ellie! We're thrilled to hear about your experience with our team. Your support means a lot to us!

Kishan Ramchandani

Paul was very friendly and helpful with the information he provided. Fantastic service. Would highly recommend.

Response from the owner:Thank you, Kishan, for your wonderful feedback! We're thrilled Paul made your experience fantastic.

Michael Barnes

Just to say thank you pj locksmiths for coming to my flat and sorting my locks out now have to new 🔒

Response from the owner:Thank you for your review! We're delighted to hear that you're satisfied with your new locks.

William de Torvy-Ballou

True professional! Paul provided a smooth service. Will definitely use again if needed.

Response from the owner:Thank you for the wonderful feedback! We're thrilled you had a seamless experience with Paul.

safian saleem

Great service, was quick and super helpful when needed!

Response from the owner:Thank you, Safian. We're thrilled you found our team quick and helpful! Your satisfaction is our priority.

Iniabasi Ukpong

Highly recommend this locksmith! He showed up right on time, was professional, and most importantly—honest. The job ended up being a quick fix that only took a few minutes, and he didn’t even charge me for it. It’s rare to find someone who values integrity over making a quick buck. I’ll definitely call him again if I ever need locksmith services.

Response from the owner:Thank you! Your satisfaction with our integrity and service is our greatest reward. Looking forward to assisting you again.

Jesus DeSouza

Very responsive, was quick to deliver his service. Recommended the best locks. Efficient service

Response from the owner:Thank you! We're thrilled our service met your needs. Secure homes are our top priority.
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James G (Jimbo Jumbo)

Fantastic Fast Service. Would highly recommend 👌

Response from the owner:Thank you for your kind words! We're thrilled you enjoyed our fast service.

Olugbenga Ewuola

Response from the owner:5-stars! Thank you

James Brown

Really quick service was here within an hour. Very knowledgeable and experienced in his trade. Would highly recommend.

Response from the owner:Thank you, James! Thrilled our quick and knowledgeable service impressed you. We're always here to help!

Diane Thorne

Absolutely 5 star experience from Paul at PJ Locksmiths.
I called on a Saturday morning with an emergency with my front door. He came within a few minutes assessed the situation and completed the job straight away. Would definitely recommend Paul a great service and a more than fair.
Thanks again

Response from the owner:Thank you, Diane! We're thrilled to hear we swiftly resolved your emergency. We appreciate your recommendation.

Tarik Al Dahan

Quick service, I lost my steering wheel immobiliser keys, arived in half an hour, did the job in 15 minutes, everything was smooth and easy.

Response from the owner:Thank you, Tarik! We're thrilled to provide quick and efficient service when you needed it. Always here to help!

A K

Reliable, Fast, Affordable,Polite and very honest. Paul has helped me on more than one occasion and he never lets me down. I’d highly recommend him any day. Outstanding Service

UPDATE.!!!! 2025 =
Used again, Still an absolute first class service.!!!

Thanks again Paul 👍👍

Response from the owner:Hi Ak
Thank you very much for your kind review. It's very much appreciated and helps future customers looking for a locksmith
Thanks Paul

Choi Lin Tsen

⭐️⭐️⭐️⭐️⭐️
Excellent Locksmith Service!

I had a great experience with this locksmith. He was quick to respond, arrived on time, and handled the job professionally. The technician was friendly and clearly knew what he is doing—got the door gear changed without any damage and Clean the dirt. Very effective and reliable service. I highly recommend this company if you ever need a trustworthy locksmith!

Response from the owner:Thank you! Thrilled our service impressed you. Your recommendation means a lot to us.

Janine Arnold

I had a fantastic experience with PJ Lockmsiths. Paul responded quickly and arrived at my home within the hour. He was very friendly and professional and explained the problem clearly. He was able to fix the lock quickly and efficiently. I would definitely recommend PJ Locksmirhs to anyone needing locksmith services

Response from the owner:Thank you, Janine! We're thrilled Paul could help so promptly. Your recommendation means a lot to us.

Kirstie Winder

Came out to my boyfriends house within 15 minutes of calling. Great work was carried out, despite it being almost midnight. Great Pricing and would 100% recommend to everyone.

Response from the owner:We're thrilled by your feedback! Being there when it counts is our goal. Thank you for recommending us!

Aziz Jalloh

Excellent service very professional, prompt and reasonable priced. 5 star service

Response from the owner:Thank you, Aziz! We're thrilled you found our service prompt and fairly priced. Your kind words mean a lot to us.

Paul Cockman

Highly rated. Quick, good price, honest and reliable. Thanks Paul

Response from the owner:We're thrilled you found our service quick and reliable, Paul! Your feedback means a lot to us.

Paul Rabey

Rang Paul at 8.30 am -he was at the job for 9.20am and the job was complete in 10 minutes …absolutely fantastic response time and would highly recommend Paul to anyone 🙂

Absolute 5* service

Response from the owner:Thank you for your kind words! Quick service is our priority. Knowing you’d recommend us means a lot.

Sarah Ellisdon

I was abroad and my mother in law accidentally left the key inside , I called and ok locksmiths was round my house within the hour and got the keys out the house and didn’t take the mick with the price so reasonable , hopefully I don’t need a locksmith again but if I do I wouldn’t go anywhere else , again thank you!

Response from the owner:Thank you, Sarah! We're glad we could help promptly and affordably. We're always here if you need us again.

Jennifer

I was looking for someone to change the locks in my new home, Paul kindly helped me with this the same day.

He is extremely friendly, professional and kind. He also reminded me to double lock the doors at night. I recommend Paul to anyone requiring a locksmith.

Thank you again Paul 🙂

Response from the owner:Hi Jennifer
Thank you very much for your kind review it is very much appreciated. Always happy to help
Thanks Paul

Sajid Matin

I had a great experience with Paul. He arrived super quick, was friendly, and clearly very experienced. He quickly assessed the issue and had it fixed in no time. Highly recommend Paul if you need a reliable, skilled locksmith!

Response from the owner:Thank you so much for your kind words and 5-star review! Your recommendation means a lot to us. If you ever need locksmith services again, don't hesitate to reach out.

Joshua Michael

Great service and quick!

Response from the owner:Thank you for taking the time to leave such a positive review!

I needed a set of spare keys for my home in Rainham, and Paul from PJ Locksmiths provided excellent key cutting service. The new keys work perfectly, and the turnaround was quick. Very pleased with the service!

We had to change the locks on our commercial property in Upminster after a security breach. Paul handled the job professionally and efficiently, explaining everything clearly.

I locked myself out of my house late at night, and a quick search led me to PJ Locksmiths. Paul arrived within 20 minutes and got me back inside without any hassle. His prompt and professional service was a lifesaver. Highly recommended!

When the key snapped in the lock of our garage, we called PJ Locksmiths. Paul arrived quickly, extracted the broken key, and replaced the lock. He was efficient and very knowledgeable. Great service at a fair price.

We wanted to upgrade the security of our home, and Paul from PJ Locksmiths came highly recommended. He installed new high-security locks and gave us great advice on additional security measures. The service was excellent and very professional.

Paul was very polite and charged the price quoted on the phone, very happy with the service.

I was concerned how secure my property was after there were a few burglaries in my area. Paul advised that my door cylinders were poor quality. Paul came back the next day with anti-snap cylinders and fitted them giving me more a lot more peace of mind.

“Many thanks to Paul for the great service he provided when my Son, Dan needed help. He promptly arrived to assist with opening the lock on his letterbox in the flats in Harold Wood. The lock was unique and one he had never came across before but he took photos and made many calls to various companies to ascertain what type of lock it was, only to learn that it could only be supplied by the one Company. He kept us informed at every stage, ordered the new lock and keys for us, and returned to fit it. I would recommend him to anyone as he obviously went out of his way to reach at satisfactory conclusion. Great service. Thanks”

Very very impressed

I was locked out New Year’s Eve, rang around for a locksmith and got prices that were horrendous. Rang PJ locksmith who quoted a fair price and were at my property promptly and opened the door quickly. I will definitely keep their number in my phone.

I had a locksmith round to fix a badly closing uPVC door and when he left it was actually no better. After an hour of banging and crashing I rang PJ Locksmiths who have now got my door shutting and locking smoothly, just like new. EXCELLENT.

Excellent service and I paid by debit card.

Very particular about his work and cleaned up afterwards. I would happily use him again…

Great job, would happily use him again.

I was surprised how quick the Locksmith got me into my house and he was the cheapest around. Very pleased with the service and would definitely recommend him.

Paul arrived on time and repaired the problem with my UPVC back door, and charged the price quoted on the phone. Great job.

The locksmith arrived promptly and got me into my house with no damage, great service.

Paul did an amazing job changing my locks for me. The work was done professionally, efficiently, and to a high standard. I would highly recommend Paul to anyone who needs work carried out on their property.

Paul from PJ locksmiths came to fix our kitchen window locks, he done a fantastic job extremely professional and made sure everything was perfect before he left, thanks for a great job will definitely use every time.

Needed locks changed quick and Paul came within hours of asking, very friendly and trusting guy, will use again.

PJ locksmiths delivered a great speedy service, extremely helpful with competitive prices. Very satisfied with the result and the service I received… Thanks Claire.

I have used PJ locksmiths on several occasions. Excellent service and very efficient. I would highly recommend this company without hesitation.

PJ Locksmiths were prompt, efficient and worked to a very professional manner. Paul was very knowledgeable in his work. Would not hesitate to recommend to others.