Today I was called to a flat in Aveley where the owner could not get in evening though he had the key, I tried to open the door with the key but the latch was not retracting after trying various ways to open the door it still would not open. After lots of drilling and patience we finally got the door open no damage to the door itself.i have a roller bolt nightlatch on the van fitted it to the door. After looking at the old nightlatch it was a cheap trade make and the working parts inside and failed
This week i was ask to attend a van dealer where the door to the workshop would not open as this is a fire escape door it could not be left. After having a good look at it the spindle through the lock had sheered and moved in the handle so not retracting the lock. The lock its self was not in a good way either, I quoted the customer he then ask me to check another one which again was not fuctioning properly. After a chat they decided to replace both and the handles. I ordered them in and fitted them on a saturday morning when they are not as busy
Last week I was asked to go to a property in Emerson park Hornchurch to look at the security on the property as the property had just been purchased. After having a good look round the property it needed a new nightlatch on the front door as the owner only had 1 key some extra locks on the patio doors by the swimming pool. I went away got some prices quoted the customers he was happy to proceed.I then returned with locks fitted them and the customer was very happy and feeling much more secure
I was called to a property in Chafford Hundred where the owner had seen videos on you tube about swapping cylinders on upvc doors,I had a look at the rear doors and the french doors on the property and the cylinders did protrude a bit out of the handle.I advised the owner to have ABS anti snap british standard cylinders fitted.These are very good cylinders with lots of security benefits to deter a thief. The owner was imprest with the cylinders and had them fitted giving him peace of mind.
Today I was called to a property with a wooden door and the key will not turn to open the yale lock.When this happens it usually is the snib has dropped down or in this case builders had put the snib down so whilst they are loading tbe van they did not get locked out then slammed the door shut when they left. With the right tools and some patience the customer was in and no need to change any locks
Last Saturday I was called to property in south Ockendon the customers back door handle was just rotating and not opening the door,I arrived to find the centre case had broken up as I did not have a centre case on the van I fitted an over night lock so the property was secure and ordered in the modified version of the lock which is more robust.I went back to the customers fitted the new mechanism adjusted the centre keep and the customer was very happy
Today I was called to Chadwell heath where a customer was having problems locking and unlocking his front door. After asking the customer what was wrong and looking at the lock the cam on the barrel had spun to the wrong position. I informed the customer and showed him a new cylinder up against his old one. Fitted a new cylinder and another happy customer
fault was the cam on the barrel
Yesterday I was called by a customer who had left her property as usual but returned to find her key would not turn. After asking some questions I came to the conclusion the snib had dropped down on the nightlatch i gave her a price to gain entry she said she would ring around first. She rang me back 20 minutes later and asked I was going to smash the lock off I replied that would be a last resort if I can not open it without any damage. she asked me to go round asap to open the door after setting up the tools she was in with no damage and now new keys,happy customer
I was called to a factory in Tilbury to change the lock on the door,whilst I was the customer asked me to price the cost of fitting new handles as the inside handle was loose. After making some enquiries there are some heavy duty handle available. I told the customer about these and he did not hesitate to say yes I ordered them in and fitted them. The customer was very happy
- I was asked to attend some flats where the tenants were complaining that the communal door could be pushed open from the outside. I arrived to find the electric release on the frame was bent ant the main catch was cracked. I removed the release fitted a new one which I carry on the van,I tested it with a few Tennants all was ok
