New door

Today i was called to a property in Grays where the customer had a new door fitted with a high security cylinder with a thumbturn. This particular make of thumbturn cylinder does not allow the key to work on the outside if the knob on the thumbturn is not in the correct position so the customer was locked out. The company that installed the door did advise the customer of this and if this happened they would not be getting in through the front door but they rushed out  the door and the knob was pointing upwards. I arrived and opened the door with no damage and the customer has requested the cylinder to be changed

Broken key and locked out

Today i attended a property in chafford hundred grays. The owner had used pj locksmiths a couple of years ago and kept my number. When i arrived they were locked out with a key snapped in the cylinder.  I gained entry to the property and removed the broken key. After testing the cylinder it felt a bit notchy. none of the keys were were very good.  I advised they changed the cylinder whilst i was there. They agreed and  had a much higher security cylinder fitted.


Attempted break in

Today i was called to a property in Grays ,someone had tried to force the back door open . They did not get in but the owner was having problems opening and locking the door. I had a good close look at both the lock mechanism and the keeps and noticed lock was binding on the centre keep . I adjusted the keep and the door and the locking is now fine

Care home

Today i attended a property in Romford. The owners required the locks changed . The front door was a double set in which i changed the cylinders and adjusted the doors so the doors would lock. The next was an old metal door and the last was a reasonably new upvc door.


High winds

Today i went to a property in Grays where the owner had gone out with the rubbish just as she got to the bins she heard her front door slam shut. She had no phone and no keys Her neighbour found my number on google and within 15 minutes i was on site i got her in to her property.


New Gu mechanism

I was called to a property in Chadwell St Mary near Tilbury . The inside handle was rotating and not working the mechanism . I removed the handles to find the section where the spindle goes through had broken up. The mechanism was made by GU and the older style Gu centre case in no longer available apart from some very bad copies   . I ordered the new style GU mechanism which went straight on and only had to move the centre keep i also fitted a new cylinder so every componant is new.

Lock change

Tonight i was called to a property in Grays where the customer wanted 3 euro cylinders changed . One on the front door and 2 on the patio doors. I removed and all 3 and the customer is happy

New handles

Today i went to a new development in Harold Wood to fit a new set of handles which had to come from Denmark. Once the handles were on the top and bottom keeps had to be moved so the door would lock smoothly . Forcing the handle up to lock the door was the cause of the outside handle coming away from the base .

Broken key

This evening i was called to a property in Harold wood where the customer had a broken key in the garage door lock ,she advised me she wasnt sure if she had another key. So she asked for the cylinder to be replaced. I removed and replaced the cylinder and asked the customer to check it.




Broken key

Today i was asked to attend a flat in Aveley where the owners son had tried to unlock the door then the key snapped. I opened the door and removed the broken key. I tried another keyed there was sticking which would cause the key to break. I advised the customer and they wanted the cylinder changed